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    Frequently Asked Questions

    "COMMON QUESTIONS FOR TRAVELERS"

    THIS CHAPTER PRESENTS SOME TIPS ON TOO-COMMON QUESTIONS ASKED BY FOREIGN TRAVELERS, AND WE HOPE THEY CAN HELP YOU NOT ONLY IN PREPARING A VACATION TO MYANMAR, BUT IN PURCHASING A PRODUCT FROM PLG.
    IS IT STILL COMPULSORY TO CHANGE 200 FEC UPON ARRIVAL?
    No, it isn't. Foreign Exchange Certificate (FEC) system puts a stop and any foreign traveler, regardless of package tourist or Foreign Individual Traveler (FIT), no longer must change it upon arrival.

      HOW CAN I GET MYANMAR VISA?
    At present visitors must have a valid passport with an EVT (Entry Visa for Tourist) prior to enter Myanmar. EVT can be obtained at any Myanmar Embassy or Consulate offices abroad with validity for 28 days. Application forms in duplicate with three-passport size prhotos are to be submitted with a fee of US$ 20 or equivalent in their respective currency.

    HOW MANY KINDS OF ENTRY VISA FOR TOURIST TO MYANMAR? WHAT IS THE DIFFERENT?
    There are two kinds of entry visa for tourist; EVT (package) and EVT (FIT).
    EVT (Package) - valid three months from the date of issue and require a tour confirmation letter from an authorized travel agents in Yangon.
    EVT (FIT) - valid one month from the date of issue but require no tour confirmation letter.
    Latest Development - Visa-on-Arrival can be arranged for those countries where Myanmar Embassy or Consulate office does not exists. Some special arrangement also can be made upon request for those who have difficult in obtaining Myanmar visa irrespective of the country. We also arrange visa-on-arrival service, and just go back to our home for more information.

    CAN I GET VISA ON LINE?
    As a latest development, Myanmar government starts to issue visa on line and contact through (www.myanmarvisa.com).

    IS MOBILE PHONE ALLOWED TO BRING INTO MYANMAR?
    At present the local GSM network does not support global network. Therefore bringing your mobile phone into Myanmar doesn't make perfectly sense - merely means to leave at the custom department upon your arrival and reclaim only on departure.

    HOW CAN I KEEP IN TOUCH WITH MY FAMILY OR FRIENDS AT HOME?
    After your tour confirmation with us we send you the list of all hotels utilized during your stay in Myanmar with their contact addresses; with phone and fax numbers, which you may leave to your contacts at home. However some hotels may not have facilities to communicate internationally. If that's the case we will be happy to forward your message by mean of fax or phone through our Yangon office. You can send e-mail through hotels or cyber cafe in Yangon and Mandalay. However, while you are in up country where e-mail service inaccessible, you can then make overseas call or fax through IDD phones available at hotels.

    HOW DO I BUY A TOUR PACKAGE OR MAKE RESERVATION WITH YOU?
    After receiving agreement for any order, we shall go ahead with necessary arrangements normally takes about two working days. We shall then send a confirmation letter with a booking status to you via e-mail. In order to secure your booking, 30 per cent non-refundable deposit is required, and the remaining balance can be settled upon your arrival in Myanmar.

    DOES YOUR ARRANGEMENT COVER THE INTERNATIONAL FLIGHT FARES FROM MY HOMETOWN? No, it doesn't. Our tour or arrangement begins shortly after the moment you touch down at Yangon International Airport, where our representative will meet you at arrival lounge displaying a Myanmar PLG sign with your name. Though you can depart from wherever convenient for you, the cities we would like to recommend you for a connection flight to enter Myanmar are Bangkok, Singapore and Kuala Lumpur.

    IF SO, HOW CAN I ARRANGE INTERNATIONAL AIR-TICKETS?
    It is advisable to buy international air-ticket at your hometown or at your travel starting point, after seeking advice from your local travel agent to get the cheapest fare. Please note no other agents elsewhere can offer you the best airfare for this.

    THEN WHAT DOES INCLUDE IN YOUR TRAVEL SERVICES?
    Our services generally cover all modes of domestic transportations (flight/train/boat), bed and breakfast (accommodation may range from standard to deluxe), private transfers and sightseeing with local English-speaking guide.

    WHAT DOES EXCLUDE IN YOUR TRAVEL SERVICES?
    Inclusive/exclusive services are exactly mentioned in our quotation chart/letter. Normally meals, entrance and zone fees are optional, and visa fee, international airport (departure) tax and personal expenses such as drinks, tips, porter charges, souvenirs, laundry, etc are excluded.

    ARE THERE ANY CONDITION REGARDING THE MINIMUM PERSONS TO PARTICIPATE IN YOUR TOUR?
    All our programs are private tour and therefore we arrange from one person and up and your holiday can commence on any day of the week. Please note all our programs are not fixed to allow for flexibility and conditions to be adjusted to your individual needs.

    DO YOU ACCEPT PAYMENT ON CREDIT CARDS?
    No, we don't. We accept only cash, and credit cards or traveler cheques are not widely used and most transactions don't occur smoothly. In addition, all major credit card service in Myanmar has been suspended due to American Government's sanction over Myanmar.

    WHAT IS YOUR PREFERRED MODE OF PAYMENT?
    CASH. The other modes of payment are not that convenient for both parties.

    HOW ABOUT YOUR CANCELLATION POLICY?
    In addition to most airlines and hotels have cancellation policies, Myanmar PLG also maintains a cancellation policy of confirmed arrangements, a cancellation penalty will be imposed as follows:
    Between 21 and 44 days: US $ 25 per person
    Between 7 and 20 days: 25% of the total cost
    6 days prior to commencement date: 50% of the total cost
    No show at all: 100% of the total cost

    IF I MAKE A HOTEL RESERVATION WITH YOU, HOW CAN I CHECK-IN?
    Upon arrival in Yangon, our representative will meet you to collect the payment while providing you the coupon. As we will notify the hotel concern with your arrival details, you just present this coupon to the hotel reception as you check-in.

    WHAT ABOUT THE HEALTH REQUIREMENTS FOR TRAVELING IN MYANMAR?
    No vaccinations are officially required for a visit to Myanmar. Malaria prophylaxis is no longer recommended, but travellers should check with doctor regarding the advisability of inoculation against typhoid, hepatitis, tetanus and encephalitis.